Platform Subscription Terms

These terms apply when you subscribe to a ready-made platform from Untamed Inc., doing business as Stackwell Studios ("we," "us"). By paying your setup fee, you agree to them.

1. What you get. A copy of the platform you chose, set up with your branding and content on your own web address, plus hosting, upkeep and support for as long as you subscribe. The features included are the ones listed on the platform's page on the day you subscribe.

2. Setup. After your setup call and payment, send us your logo, colors and content through your portal. We aim to have your platform ready within one week of receiving everything we need.

3. Fees. You pay a one-time setup fee and a monthly subscription, both shown at checkout. Your subscription renews each month and is charged automatically to your card on file.

4. No refunds. The setup fee and all monthly fees are final and non-refundable. If the platform does not fit your business as delivered, tell us, and we will work with you to adjust it so that it does. Changes that go beyond the platform's standard features are handled as add-ons or custom work under section 8.

5. Cancelling. You can cancel at any time through "Manage billing" in your portal. Your platform stays active through the end of the month you have paid for. We do not refund partial months.

6. Who owns what.

• You own your content, your branding, your domain name and your customer data.

• We own the platform software. Your subscription gives you the right to use it while you subscribe. It does not transfer ownership of the software or its code to you.

7. If your subscription ends. When your subscription ends or is suspended for non-payment, your platform is taken offline and no one can use it. We do not delete your platform or your data. When your subscription is active again and any past-due balance is paid, we bring it back online. You may ask us in writing at any time for a copy of your customer data, or to delete your data.

8. Add-ons and custom work. Features beyond the standard platform are available as paid add-ons or as a custom build under a separate Service Agreement.

9. Your payments from customers. You connect your own payment processor account. Money from your customers goes directly to you and never passes through us.

10. Your responsibilities. You are responsible for how you use the platform, for the content you publish, for your own privacy policy and terms, and for following the laws that apply to your business. You agree not to use the platform for anything unlawful, not to store protected health information in it, and not to try to copy or resell it.

11. Failed payments. If a payment fails, we will notify you. If it is not resolved within 14 days, we may suspend your platform until the balance is paid.

12. Changes. We may improve or change platform features over time. We may change prices with at least 30 days' written notice, and you may cancel before a new price takes effect.

13. Availability and liability. The platform depends on outside services we do not control, and we do not guarantee it will be available without interruption. The platform is provided as is. To the fullest extent the law allows, our total liability to you is limited to the amount you paid us in the 12 months before the claim arose, and neither of us is liable for lost profits or indirect losses.

14. Disagreements. These terms are governed by the laws of the State of Georgia. We will first try to resolve any disagreement by talking in good faith, then by mediation, then by binding arbitration in Georgia.